This Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Bulkhaul Limited, Brignell Road, Riverside Park Industrial Estate, Middlesbrough, TS2 1PS (“Bulkhaul” or “We”) as Data Controller.
We are committed to protecting your data and respecting your privacy.
We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect with your data. We handle and process data in accordance with the General Data Protection Regulation 2018 (“GDPR”), Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.
You give us information when you contact us with an enquiry; use the Website; fill out a survey or other form; request us to provide you with information by phone or email or by communicating with us via any other channel, supply us with services or purchase services from us or visit our sites.
The information we may collect, hold and process about you, provided by you, may include:
We keep a record of the email correspondence with you.
We may monitor or record calls for security and training purposes and to improve the quality of our services.
Your image and vehicle number plate may be recorded by CCTV when you visit any of our sites for safety and security purposes and to improve the service we can provide to you. This footage may also be used to exercise and defend our legal rights. Where necessary this footage will also be shared with the authorities for law enforcement purposes.
The above information is used to:
All personal information we hold is stored on our secured servers in the UK and EU.
Access to our information is strictly controlled. We may disclose your details to police, regulatory bodies, local and international authorities, or legal and professional advisors including insurers if so required. If any of the organisations to which we disclose your personal information is situated outside the European Economic Area (EEA) we would take reasonable steps to ensure that your information is properly protected including safeguards such as using contractual provisions to ensure your information is properly protected.
Any third party providers used by us to fulfil our contractual obligations to you will only collect, use, store and disclose your information in the manner and to the extent necessary for them to provide their services to us. We have written agreements in place with each third party to ensure that your information is kept securely, is not used for any other purpose and is deleted when no longer required.
We never sell personal information to third parties.
The legal basis for collecting and processing your data may be:
You have the right at any time to ask for a copy of the informationwe hold about youand confirmation of how it is being processed. You will be required to verify your identity when making a request. If you would like to make a request for information please:
Email - firstname.lastname@example.org or
Send a request in writing to-Data Protection Officer, Bulkhaul Limited, Brignell Road, Riverside Park Industrial Estate, Middlesbrough, TS2 1PS
You also have the right to:
Your personal informationwill be retained for no longer than is necessaryto fulfil the purpose for which we collected it oras required to satisfy anylegal or reporting obligation or to resolve a disputeor enforce an agreement.
When We no longer require your personal information, We will dispose of it in line with approved company processes. If personal data is retained for legal or reporting obligations it will be archived and reduced to the minimum.
If you have provided us with your consent to process your personal information you have the right to withdraw this at any time.In order to do so you should contact us by emailing email@example.com.
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us by contacting:
Data Protection Officer, Bulkhaul Limited, Brignell Road, Riverside Park Industrial Estate, Middlesbrough, TS2 1PS
You also have the right to contact the Information Commissioners Office at ICO.ORG.UK/CONCERNS.
Our policies are constantly under review and this Privacy Notice may be changed by us at any time.Any changes shall be posted on the Website (bulkhaul.co.uk) and we recommend that you check regularly to review the latest version.